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    Overdue Fines and Service Fees

    Overdue fines are charged to encourage the timely return of materials. These fines are listed below along with other charges for services.

    Overdue Fines     Other Fees  
    Children's Items 15¢ per item per day   Replacement Library Card $2 ($1 for Juvenile cards)
    Adult/Teen Items 25¢ per item per day   Inter-library Loan (ILL) $5 per request
    (plus lending library fees when applicable)
    New Adult Books 50¢ per item per day   Internet Usage $2 per one hour session
    (membership comes with up to two free hours per day)
    DVDs $1 per item per day   Copies/Prints (may require purchase of a print card) 15¢ per B&W page
    50¢ per Color page
    30¢ per 11 x 17 B&W page
    Interlibrary Loans $1 per item per day      

    Fees for Lost and Damaged Materials

    Items that are overdue for 42 days or more are considered lost. Members are required to resolve lost items by either returning the material and paying the overdue fines or paying the replacement fee and processing fee for the item. The replacement fee reflects the library purchase price of the item and the processing fee is $7.50 to offset costs associated with preparing the replacement copy for the collection. Overdue fines do not apply if you pay the replacement fee for an item. Under certain circumstances, members may be given the option of purchasing an identical replacement of the item in lieu of a replacement fee, but the processing fee will still be charged.

    The library will also charge a replacement fee and processing fee for any item that is returned in a damaged state that requires its withdrawal from the collection. Items with damage not requiring withdrawal may incur charges for restoration to an appropriate condition. Examples of such damage include: removal of labels, writing on pages, tearing of pages, and removal of cover art from AV materials. Please refer to the section on Caring for Library Materials for guidance on the proper care of borrowed items.

    Materials returned with missing pieces cannot be circulated and therefore cannot be checked in until complete. Overdue fines may apply.

    Collection Agency Fees

    The Library employs the services of Unique National Collections (UNC) to assist in the recovery of materials that are designated as long overdue.  Patrons will be assessed a $10 referral fee if their account is referred to UNC. The table below summarizes the steps that the library takes to encourage the prompt return of materials:

    Days Overdue  Action
    7 days overdue      The library sends a courtesy overdue notice (see Library Notices for details).  
    21 days overdue   The library sends a courtesy overdue notice (see Library Notices for details).  
    42 days overdue  Item is considered lost. The library mails a printed bill for any such items.  
    56 days overdue  Members who fail to reconcile long overdue materials by either returning the material or paying the designated replacement costs will be referred to Unique National Collections (UNC). A $10 service fee will be added to any account referred to UNC.  UNC will attempt to reach the patron first by letter, and then by telephone urging you to settle your account with the Library.  The member's account will remain blocked until any outstanding balance is paid in full.
    176 days overdue   After 176 days, UNC will take action on your delinquent account that may affect your credit rating.

    Payment Methods

    The Santa Monica Public Library offers four convenient options for making payments on your library account. If you have questions about fines or fees listed on your account, please consult a library staff member before you submit a payment.

    Online (SmartPay)

    SmartPay LogoSanta Monica Public Library offers a secure online payment service (“SmartPAY”) that allows you to view the outstanding charges on your library account and make real-time payments using a credit card (Visa, MasterCard, American Express, Discover) or debit card with a Visa or MasterCard logo. You will need your library card number and PIN to connect to the SmartPAY service. Once logged in, you will have the ability to pay off all outstanding charges or select specific charges to pay. Completed transactions will post to your credit card statement with the description “Cityofsm Libr Smartp.”

    Library Self-Service Checkout Station

    The Self-Service Checkout Stations at each Santa Monica Public Library location offer the option to pay fines and fees using a credit card (Visa, MasterCard, American Express, Discover) or debit card with a Visa or MasterCard logo.

    Library Customer Service Desk

    Payments for fines and fees can be made at any of the five locations during open library hours. Acceptable forms of payment include: cash, check, U.S. Postal money order, credit card (Visa, MasterCard, American Express, Discover), or debit card with a Visa or MasterCard logo.

    By Mail

    A check or U.S. Postal money order made payable to Santa Monica Public Library can be mailed to:

    Santa Monica Public Library
    ATTN: Circulation Supervisor
    601 Santa Monica Blvd
    Santa Monica, CA 90401

    Please write your library account number in the memo section of the check or money order.

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