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  • Fines for Overdue Materials

    Fines are charged to encourage the timely return of materials. Materials returned with missing pieces will be charged overdue fines until the item is complete and can be circulated again.

    Overdue Fine Schedule
    Children's Items 15¢ per item per day
    Adult Items 25¢ per item per day
    New Books 50¢ per item per day
    DVDs & Videos $1 per item per day

    Fees for Damaged and Lost Materials

    Items that are either reported as Lost or have not been returned within 42 days of the due date will be assessed fees for the purchase and processing of replacements. The replacement fee reflects the list cost of the item, and the processing fee is a flat charge of $7.50 to offset costs associated with preparing the replacement copy for the collection. 

    The Library will also charge the replacement and processing fee for any item that is returned in a damaged state that requires its withdrawal from the collection.

    If an item is damaged but can still circulate, the patron will be charged a variable fee reflecting the cost and labor involved in restoring the item to an appropriate condition.  Examples of such damage include: removal of labels, writing on pages, tearing of pages, and removal of cover art from AV materials.  Please refer to the section on Caring for Library Materials  for guidance on the proper care of borrowed items.

     

    Collection Agency fees

    The Library employs the services of Unique National Collections (UNC) to assist in the recovery of materials that are designated as long overdue.  Patrons will be assessed a $10 referral fee if their account is referred to UNC for recovery.  The table below summarizes the steps that the Library takes to encourage the prompt return of materials:

    Processing of Overdue Materials
    7 days overdue The Library sends an overdue notice via email, telephone or US Mail when an item is not returned within 7 days of its due date. It is the patron's responsibility to keep the Library apprised of any change of email address, phone number and/or mailing address to ensure that such notices can be delivered. Any questions concerning the details of the overdue notification can be directed to staff by telephone (310-458-8600) or in person.
    21 days overdue The Library sends an overdue notice via email, telephone or US Mail when an item is not returned within 21 days of its due date.  It is the patron's responsibility to keep the Library apprised of any change of email address, phone number and/or mailing address to ensure that such notices can be delivered.  Any questions concerning the details of the overdue notification can be directed to staff by telephone (310-458-8600) or in person.
    42 days overdue Item that are overdue for 42 days or more are considered to be Lost.  The Library mails a printed replacement bill for any such items.  Patrons are required to resolve lost items by either returning the material or paying the costs outlined on the bill.  Under certain circumstances, the patron may also be given the option of purchasing an identical replacement of the item and paying a $7.50 processing fee.
    56 days overdue Patrons who fail to reconcile long overdue materials by either returning the material or paying the designated replacement costs will be referred to Unique National Collections (UNC) , a Library materials recovery agency.   A $10 service fee will be added to any account referred to UNC.  UNC will attempt to reach the patron first by letter, and then by telephone urging you to settle your account with the Library.  The patron's account will remain blocked until any outstanding balance is paid in full.
    176 days overdue After 176 days, UNC will take action on your delinquent account that may affect your credit rating.

     

    Other Service Fees

    Miscellaneous Fee Schedule
    Replacement of Lost Library Card $2
    Replacement of Lost Juvenile Library Card $1
    Interlibrary Loan   $5 per request plus lending library fees
    B&W Copy/Print 15¢ per page
    Color Copy/Print 50¢ per page
    11 x 17 B&W print 30¢ per page

    Payment Methods

    The Santa Monica Public Library offers four convenient options for making payments toward your Library account. If you have questions about fines or fees listed on your account, please consult a library staff member before you submit a payment.

    Online (SmartPay)

    SmartPay LogoSanta Monica Public Library offers a secure online payment service (“SmartPAY”) that allows you to view the outstanding charges on your Library account and make real-time payments using a credit card (Visa, MasterCard, American Express, Discover) or debit card with a Visa or MasterCard logo. You will need your Library card number and PIN (password) to connect to the SmartPAY service. Once logged in, you will have the ability to pay off all outstanding charges or select specific charges to pay. Completed transactions will post to your credit card statement with the description “Cityofsm Libr Smartp.”

    Library Self-Service Checkout Station

    The Self-Service Checkout Stations at each Santa Monica Public Library location offer the option to pay assessed fines and fees using a credit card (Visa, MasterCard, American Express, Discover) or debit card with a Visa or MasterCard logo.

    Library Customer Service Desk

    Payments for assessed fines and fees can be made at any Santa Monica Public Library location during open Library hours. Acceptable forms of payment include: cash, check, U.S. Postal money order, credit card (Visa, MasterCard, American Express, Discover), or debit card with a Visa or MasterCard logo.

    By Mail

    A check or U.S. Postal money order made payable to Santa Monica Public Library can be mailed to:

    Santa Monica Public Library
    ATTN: Circulation Supervisor
    601 Santa Monica Blvd
    Santa Monica, CA  90401

    Please write your library account number in the memo section of the check or money order.  

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